Writing & Thoughts
Design, Comics, and Creativity

Why Companies Can’t Kill “User Experience” by Changing Its Name
Duolingo announced they’re done calling it “User Experience.” Now it’s “Product Experience.” Cue the design community having feelings about it.

The Discipline of a Quiet Rebel
I’ve always been the quiet one. Growing up, I lived between two worlds—speaking Lao at home, English everywhere else. While other kids filled the room with their voices, I mostly listened. For years, I thought that meant I wasn’t cut out for leadership. That being quiet made me invisible.

Tell Your Story Like a Song: A Simple Framework for Children’s Book Writers
Ever sit down to write a children’s story and freeze? You’ve got an idea, maybe even a funny character, but the words don’t want to line up. Here’s a shortcut: think of your story like a song.

Why Smart Creatives Will Always Win (Even in the Age of Ai)
We’re witnessing something fascinating (and a little terrifying) in the creative world. Ai has given everyone access to what looks like professional-grade tools. But here’s what I’ve noticed: people who couldn’t tell good design from bad design before Ai? They’re still making bad design—they’re just making a lot more of it, really quickly.

8 Things to Know Before Writing Children's Books
Writing stories for kids sounds simple, right? Bright pictures, silly characters, and a happily-ever-after. But after years of writing and illustrating, I’ve learned that crafting a great...

Exploring the Purpose of Obfuscated CSS Class Names in Modern Web Design
When I first started as a self-taught web developer, I loved the thrill of clicking “View Source” on websites, eagerly exploring how the pages were structured. Nowadays, with Chrome’s Inspect tool, I...

Reflecting on Fifty
My journey to the half century mark has been a winding path paved by refugee experiences, creative pursuits, digital innovations, and family life.

How Pixar Tells Unforgettable Stories: 22 Essential Principles
It started with a tweet. Well, twenty-two of them actually. Back in 2011, Pixar story artist Emma Coats shared what she’d learned about storytelling while working at the studio that gave us Toy...

Squarespace Payments vs. Stripe
If you’ve ever tried to create a website, you’ve probably heard of Squarespace. It’s that all-in-one website builder that promises to make your life easier with its drag-and-drop interface and...

Don't Apologize for Being an Introvert
Ever sit in a meeting with your brain buzzing with ideas, but by the time you’re ready to speak, the topic’s already moved on?Yeah. Been there. Being an introvert at work can feel like playing a...